Privacy Policy

Information we collect

When you send a request through a form on this site, we collect what you enter: your name, email address, phone number and any message you add. We also record the page you sent it from and whether you opted in to SMS and email messages.

When you call us, we receive the number you call from and anything you share on the call.

When you visit the site, our hosting provider and analytics tools may collect standard technical data such as your IP address, browser, device and the pages you view.

How we use your information

We use your information to answer your request, give you an estimate, schedule and do the work, follow up about your job and keep records. We may also use it to improve this site and our service.

Text and email messages

If you check the SMS and/or email box on our form, you agree to receive text messages and emails about your request. Message and data rates may apply to texts. Message frequency varies. Reply STOP to any text to opt out, or HELP for help; to stop emails, use the unsubscribe link or contact us. Opting in is not a condition of any purchase or service. See our SMS Terms.

How we share information

We do not sell your personal information. We share it only with the providers that run this site and deliver your request to us: our website host and security provider (Cloudflare), our email delivery provider (Resend) and Google Analytics. They may use it only to provide those services. We may also disclose information if the law requires it or to protect our rights.

Spam protection

Our forms use Cloudflare Turnstile to check that a person, not an automated program, is sending them. That check is handled by Cloudflare under its own privacy policy.

Cookies and analytics

This site uses Google Analytics to understand how visitors use it. Google Analytics sets cookies to tell visits apart. You can block or delete cookies in your browser settings; the site still works without them.

Data retention and security

We keep your information as long as we need it to answer your request, keep business records and meet legal requirements. We use reasonable measures to protect it, though no method of sending or storing data is completely secure.

Your privacy rights

Depending on where you live, you may have the right to see, correct or delete the personal information we hold about you, and to opt out of certain uses. California residents may have additional rights under California law. To make a request, contact us using the details below.

Children's privacy

This site is meant for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Contact us

Computer Troubleshooters Palm Springs. Call (760) 548-3470.